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Reviews

Patients thank us by first name.

That is the part worth reading. Not the star count, the fact that people remember who helped them. Every review below is a real Google review, published as written.

A Webb Eyecare team member working with a young patient.
4.9 from 1,100+ Google reviews

Verified across Google and Facebook. We publish a conservative floor rather than a number that goes stale, the real count keeps climbing.

What comes up again and again

The same eight things, a thousand times over.

  • Nobody rushed me, the single most repeated sentence.
  • They explained what they found, in language that made sense.
  • Good with kids, and patient with nervous first-timers.
  • A real selection of frames, and honest help choosing.
  • Technology people had not seen at other offices.
  • They stayed late or came in after hours when it mattered.
  • The glasses were right: made exactly as asked.
  • Care that stays local, without the drive to Denver.
In their words

Unedited, except for our own spelling.

Quotes are published as written. The only change we make is correcting the spelling of a staff member’s or doctor’s name.

“Someone came in after hours just to get me my new glasses”

My glasses broke over Thanksgiving break, and I messaged Webb Eyecare. Someone came in after hours just to get me my new glasses. So thankful for Kelli — she went above and beyond.

Brissa C. · Google review

Kelli, Webb Eyecare, Vision therapist, ScottsbluffKelli
Vision therapist, Scottsbluff · named in this review

“She didn’t rush me”

Service was great from start to finish. Dr. Hubbard was great and explained all of my options in detail. Tori was so helpful. I was struggling to find frames that I liked. She didn’t rush me and even gave me some suggestions. I ended up choosing a pair that she suggested! Would definitely recommend!

Monica D. · Google review

Tori, Webb Eyecare, ScottsbluffTori
Scottsbluff · named in this review

“I hadn’t been to the eye doctor in over 20 years”

I had the best experience and was very impressed with the technology and knowledge of your staff. I hadn’t been to the eye doctor in over 20 years, but after that experience, I look forward to going every year! Dr. Reinard was very thorough in explaining everything. Techs Haelee and Tori were amazing and friendly.

Erica H. · Google review

Haelee, Webb Eyecare, ScottsbluffHaelee
Scottsbluff · named in this review

“I felt like I was asking too many questions”

Dr. Reinard was patient with me and advised me of what options would be best for my vision correction. Delisha was great with administering all the testing and assisting with my eyeglass purchase. I felt like I was asking too many questions, but she assured me that was what she was there to do. I left feeling very confident in my appointment and purchase.

A Google Local Guide · Google review

Delisha, Webb Eyecare, ScottsbluffDelisha
Scottsbluff · named in this review

“Both made the process easy and smooth”

My wife talked me into giving Webb Eyecare a try, and I had a wonderful experience with Blake and Dr. Reinard — both made the process easy and smooth. I’ll be back when I need new specs.

Thom B. · Google review

Blake, Webb Eyecare, ScottsbluffBlake
Scottsbluff · named in this review

“They were made exactly as I asked”

Adam and Tracey were astounding and helpful when I picked up my glasses. They were made exactly as I asked! I appreciate the personalized care they put into assisting me.

A Google Local Guide · Google review

Tracey, Webb Eyecare, Patient experience coordinatorTracey
Patient experience coordinator · named in this review

“Helping care for the health of my eyes”

Wonderful experience at Webb Eyecare. Great professional and personable care. Thank you, Emily, Shelly, and Dr. Reinard, for caring for the health of my eyes and helping me choose eyeglasses I’m comfortable with.

Melody F. · Google review

Emily, Webb Eyecare, ScottsbluffEmily
Scottsbluff · named in this review

“She genuinely wanted to do the best she could for me”

Everyone was very kind and helpful. They had equipment I’d never seen before at any other office. Dr. Hubbard felt like she genuinely wanted to do the best she could for me.

Tia W. · Google review

Dr. Cady J. Hubbard, Webb Eyecare, Optometrist, all three clinicsDr. Cady J. Hubbard
Optometrist, all three clinics · named in this review

“A problem I’d been trying to figure out for a while”

The person who did my eye exam was very thorough and was able to discern a problem with my right eye I’d been trying to figure out for a while. Great service and professionalism.

Ken T. · Google review

“The time and patience of the techs”

I am very impressed with the care each employee took to make my appointment a good experience. I appreciated the time and patience of the techs. Kudos!

Dorothy M. · Google review

“One tech cleaned it up while the other kept helping me”

Great staff, everyone’s so nice and helpful. I literally spilled water all over myself and one of their chairs, and another tech simply came and cleaned it up while the other tech continued to help me; their names were Haelee and Delisha. Thank you again! Also they have a fantastic selection of frames to choose from.

A Google reviewer · Google review

“They were all great”

I love Webb Eyecare! The staff are always friendly and helpful. There’s also a huge selection of glasses to choose from! I had Haelee, Adam and Delisha as my technicians and they were all great!

Chris W. · Google review

Read all 1,100+ reviews on Google →

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